Instagram messages arrive in the shared inbox, ready to assign, label and answer, and to become a deal.
Every DM is a thread in the inbox with unread counts and filters.
More than one person can work the DMs without stepping on each other.
Create a deal from a DM and follow it to close.
An Instagram professional account linked to your Facebook page.
Instagram messaging rules differ from WhatsApp. Replies inside the allowed window work today.
Yes, contacts and messages are searchable.
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