Sell and support on WhatsApp,
Messenger and Instagram

Every step after the click, from order to doorstep, plus the nudges that bring shoppers back.

1. 1Cart
2. 2Order confirmed
3. 3COD confirmed
4. 4Shipped
5. 5Delivered

• Order and shipping updatesConfirmation, dispatch, out for delivery, delivered, with the tracking link.
• COD confirmationAsk cash-on-delivery buyers to confirm before you ship, and cut returns to origin.
• Abandoned cart recoveryRemind shoppers of what they left, with a link straight back to checkout.
• Catalog and cart in chatCustomers browse products and place the order without leaving WhatsApp.
• Back in stock and dropsTell opted-in customers the moment a product returns or a sale starts.

Schools, colleges, coaching centres and ed-tech keep students and parents in the loop.

1. 1Enquiry
2. 2Demo class
3. 3Admission
4. 4Fee reminder
5. 5Results

• Admission enquiriesAnswer instantly with the brochure, fees and a counsellor callback.
• Demo class bookingLet a lead pick a slot in chat and get a reminder before it starts.
• Class and exam remindersTimetables, holidays and exam schedules sent to every batch.
• Fee remindersDue-date nudges with a payment link, confirmed automatically once paid.
• Results and parent updatesReport cards and attendance shared with parents as a PDF.

Clinics, hospitals, labs and pharmacies cut no-shows and free up the front desk.

1. 1Booking
2. 2Reminder
3. 3Visit
4. 4Report
5. 5Follow-up

• Appointment bookingA guided flow collects doctor, date and patient details in chat.
• RemindersA reminder the day before and on the morning of the visit.
• Lab reportsReports delivered as a PDF the moment they are ready.
• Refills and follow-upsPrompt patients when a prescription or check-up is due.

Builders and brokers answer ad leads in seconds and move them to a site visit.

1. 1Ad lead
2. 2Brochure
3. 3Site visit
4. 4Negotiation
5. 5Booking

• Instant lead repliesClick-to-WhatsApp ads open a chat that replies with project details straight away.
• Brochures and floor plansSend the PDF, price sheet and location pin on request.
• Site visit schedulingBook the visit in chat and remind the buyer on the day.
• Deal pipelineEach enquiry becomes a deal your sales team moves to closing.
• Payment milestonesConstruction-linked instalment reminders to existing buyers.

Agencies, hotels and tour operators handle quotes, bookings and on-trip support in one thread.

1. 1Enquiry
2. 2Quote
3. 3Booking
4. 4Pre-trip
5. 5On trip

• Quotes and itinerariesShare packages and a day-by-day plan as a document.
• Booking confirmationsTickets, vouchers and hotel details in the chat.
• Pre-trip remindersCheck-in times, documents to carry and pickup details.
• On-trip supportTravellers message one number and reach your team.

Lenders, NBFCs, brokers and insurers send reminders and alerts customers actually open.

1. 1Due reminder
2. 2Pay link
3. 3Paid
4. 4Receipt
5. 5Renewal

• EMI and payment remindersDue-date reminders with a secure payment link.
• Policy renewalsRenewal notices ahead of expiry, with the premium and a pay link.
• Document collectionCustomers send KYC documents as photos or PDFs in the chat.
• One-time passwordsLogin and transaction codes through Meta authentication templates.

Take orders and table bookings in chat, and bring regulars back on slow days.

1. 1Menu
2. 2Order or booking
3. 3Paid
4. 4Preparing
5. 5Delivered

• Menu and orderingShare the menu as a catalog and take the order in chat.
• Table reservationsConfirm bookings and send a reminder before the time.
• Order statusPreparing, out for delivery and delivered updates.
• Offers for regularsWeekend specials to customers who opted in.

Shops and chains turn walk-in customers into a list they can reach again.

1. 1Purchase
2. 2Digital bill
3. 3Points
4. 4Offer
5. 5Repeat visit

• Digital billsSend the invoice on WhatsApp instead of paper.
• New arrivals and festive salesSeasonal offers to opted-in customers.
• Order on chatCustomers ask, see photos and reserve an item for pickup.
• Loyalty pointsTell customers their balance and when points expire.

Showrooms and workshops handle test drives, service bookings and vehicle updates.

1. 1Ad lead
2. 2Test drive
3. 3Delivery
4. 4Service reminder
5. 5Renewal

• Test drive bookingLeads from ads pick a model and a slot in chat.
• Service remindersDue-service nudges by date or by kilometres.
• Job card updatesEstimates, approvals and ready-for-pickup messages.
• Insurance and PUC renewalsReminders ahead of expiry.

Couriers and delivery fleets keep receivers informed and reduce failed deliveries.

1. 1Picked up
2. 2In transit
3. 3Slot confirmed
4. 4Out for delivery
5. 5Delivered

• Shipment trackingPicked up, in transit and out for delivery, with the tracking link.
• Delivery slot confirmationReceivers confirm or pick a better time.
• Proof of deliveryPhoto and time of delivery shared after the drop.
• Address correctionAsk for a location pin when an address is unclear.

Appointment-led businesses fill their calendar and keep members coming.

1. 1Service picked
2. 2Slot booked
3. 3Reminder
4. 4Visit
5. 5Renewal

• Appointment bookingClients pick a service, stylist and time in chat.
• RemindersA nudge before the appointment, with an easy reschedule.
• Membership renewalsTell members before their plan runs out.
• Packages and offersFestive packages to opted-in clients.

Organisers, venues and cinemas sell tickets and guide attendees on the day.

1. 1Launch
2. 2Ticket
3. 3QR in chat
4. 4Reminder
5. 5Day-of update

• Tickets in chatE-tickets with a QR code delivered after payment.
• Event remindersDate, gate timings and what to bring.
• Day-of updatesSchedule changes and parking details to every attendee.
• Early-bird launchesNew shows to past attendees who opted in.